The party offering the goods for transport (i.e. the shipper).

Agreement on mutual rights and obligations of the shipper and the carrier. The conditions supplement the statutory regulation in Book 8 of the Dutch Civil Code.

Letter of Authority from customs, which enables goods to cross the border temporarily without paying taxes, e.g. for a trade fair or exhibition.

A customs document for trade between the EU Member States and Turkey.

The number of goods still to be delivered after the delivery date.

The departments at a logistics service provider that do not come into contact with the customer, such as IT and various administrative departments.

The shipper who is registered with the Royal Netherlands Marechaussee (Koninklijke Marechaussee) as known and trusted and who therefore has to deal with fewer checks and formalities.

Transportation of goods with an unusual size or weight.

Condition in the contract of carriage, giving the carrier the right to adjust the fare if the price of fuel exceeds a certain limit.

Surcharge added to the net freight cost to compensate for fuel costs.

The total weight of a consignment, including packaging.

CMR stands for ‘Convention Relative au Contrat de Transport International de Marchandises par Route’. This is an international treaty between European countries concerning international road transport.

Packing unit for a shipment, such as a box, bale or barrel. Combined packing units are designated by colli.

Volume in cubic metres.

DAP stands for Delivered At Place. It concerns a shipment that has not yet been cleared. The sender pays the freight costs; the receiver pays the duties, VAT and customs clearance costs.

DDP stands for Delivered Duty Paid. It concerns a shipment that has already been cleared. The shipper pays the freight costs, duties, VAT and customs clearance costs.

Goods not subject to import or excise duty.

A service agreement is an agreement/authorisation to act as a Direct Representative.

To be able to do this, the customs agent must receive an authorisation from the person being represented.

The EUR.1 certificate is a certificate that can be added to shipments with a value higher than € 6.035. It can be used to obtain a discount or exemption from import duties, provided the document has been legalised by the Chamber of Commerce.

EORI stands for Economic Operators Registration and Identification. This number consists of a country code and a unique number. Through the EORI number, economic operators can be identified in the same way by customs in all EU member states. You can request the EORI number from the Tax office.

An intermediary who, on behalf of a shipper, organises the transport and often takes care of related matters, such as customs matters.

Transportation with temperature control. This can be cooled or heated.

Dangerous goods can have serious effects on health and the environment. Always inform us when your consignment contains dangerous goods so we can make sure it is handled properly.

Loading several consignments, all having (approximately) the same destination, in one transport unit. Weighing at least 150 kg and less than twelve pallets.

Technical standard, e.g. a regulation containing technical specifications of means of transport, issued by the International Standard Organisation (ISO).

The mass with which a vehicle may be loaded. This is the difference between the maximum authorised mass of a vehicle minus the mass of the unladen vehicle.

The transportation of dangerous goods in small quantities.

A certificate of origin (C/O) is a document indicating the origin of a product. The C/O thus proves in which country a product was made. The Chamber of Commerce issues these certificates of origin.

A wooden frame on which goods can be placed, which can then be moved as a unit by a forklift truck.

• Block pallet = pallet of 1.20 by 1.00 metres.
• Box pallet = pallet with or without lid and at least three vertical sides.
• Euro pallet = pallet of 1.20 by 0.80 metres.
• Half-euro pallet = pallet of 0.80 by 0.60 metres.

POD stands for Proof of Delivery. It is the proof of delivery of a consignment.

For your and our safety, we must know what we are transporting for you. Therefore, always inform us what type of goods your consignment contains.

The T1 document is a document that must accompany the consignment when the goods are not in free circulation. This means that the goods have been produced outside the EU, but are physically inside the EU and have not yet been cleared through customs or re-exported.

TAPA stands for Technology Asset Production Association. This represents a security standard established in the 1990s to combat cargo theft and terrorist threats. TAPA’s main initiative was to establish a cargo security standard, imposed on logistics companies and carriers of high-tech cargo. Among other things, TAPA sets organisational and structural requirements for access control.

Secure cargo is air freight that has been screened by customs and has subsequently been approved.

Unit for determining the freight rate on the basis of both volume and weight.

Warehouse for storage and distribution work, such as sorting, labelling and repackaging.

Read here more about Storage and Stock Management